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Ready to get ISO certified or need guidance on the certification process? We’re here to help you every step of the way.e.
Our customer support team is available to help you.
Contact Number
02 5754 751
Address
Hamdan Street, Abu Dhabi City, UAE
Office Hours
Monday– Saturday 8:00 AM to 5:00 PM
Sunday: Closed
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Why Certify with IMQ ?
Here are some answers to Frequently Asked Questions.
1. What is ISO certification?
ISO certification is a formal recognition that an organization’s management system complies with a specific international standard (such as ISO 9001 for quality, ISO 14001 for environment, or ISO 45001 for health and safety), verified through an external audit by a certification body.
2. How long does it take to get ISO certified?
The duration varies depending on the size and complexity of your organization. Typically, the process can take between 1 to 6 months, including preparation, documentation, and the certification audit.
3. Why should my organization get certified?
Certification improves operational efficiency, builds customer trust, ensures compliance with regulations, opens new market opportunities, and demonstrates your commitment to continuous improvement.
4. What is the validity of ISO certification?
ISO certificates are usually valid for three years, with annual surveillance audits to ensure continued compliance. A recertification audit is required before the certificate expires.
5. Can small businesses get ISO certified?
Yes. ISO standards are scalable and applicable to organizations of all sizes. Certification can help small businesses improve their systems, gain customer confidence, and compete in larger markets.
6. What is the cost of ISO certification?
The cost depends on factors such as the size of your organization, the complexity of your processes, and the ISO standard being implemented. It includes audit fees, consultant fees (if any), and certification body charges.
7. Do we need to hire a consultant to get ISO certified?
Hiring a consultant is not mandatory, but it can be helpful—especially for first-time certification. A consultant can guide you in documentation, implementation, and preparing for the audit. However, many companies choose to handle it internally with proper training and resources.
8. What happens if we fail the certification audit?
If nonconformities are found during the audit, you’ll be given a chance to correct them within a specified timeframe. Once the issues are addressed and verified, certification can proceed. Failing an audit doesn’t mean you’re disqualified—it simply means improvements are needed.